Effective date: 23 February 2026
Last updated: 23 February 2026

This Privacy Policy explains how AdninCap Ltd (“AdninCap”, “we”, “us”) collects, uses, shares, stores, and protects personal data when you use our loan services mobile application(s) and related services (the “Service”).

1) Who we are and who the lender is

AdninCap Ltd operates the Service and processes personal data for the purposes described in this Policy.

Lender information

• Company / Operator / Lender: AdninCap Ltd
• Product: EduAid (a product of AdninCap Ltd)

AdninCap Ltd provides the loan services offered through EduAid.

• Regulator: Federal Competition and Consumer Protection Commission
• Licence Number: FCCPC/DSE/INV/ML/688
• Regulator: Lagos State Ministry of Home Affair
• Licence Number: 0002311

2) Scope

This Policy applies to users in Nigeria and covers data processed for:

• loan application and assessment (underwriting)
  
  
• loan approval/decline decisions
  
  
• disbursement and repayment tracking
  
  
• customer support and service operations
  
  
• compliance and auditing
  
  

3) Personal data we collect

We collect only the personal data you submit to us directly through the App or when you contact us.

Depending on how you use the Service, this may include:

• your identity and contact information
  
  
• information you submit during registration and loan application
  
  
• financial information you submit for loan assessment, disbursement, and repayment management
  
  
• information you provide when you contact customer support
  
  

We do not collect analytics data, device identifiers, IP address logs, crash logs, or location data.

Information from third parties (verification results)

To provide loan services, we work with third-party providers such as KYC/identity verification services and credit bureaus/credit agencies.

• We may send some of the information you submit in the App to these providers to verify your identity and assess eligibility.
  
  
• We may receive back verification or assessment results (for example, confirmation results, risk indicators, or credit assessment responses).
  
  

4) Why we use your data

We use your personal data to:

• create and manage your account
  
  
• process loan applications and assess eligibility
  
  
• verify identity and support fraud prevention
  
  
• communicate loan decisions to you
  
  
• disburse approved loan funds and manage repayments
  
  
• provide customer support and resolve complaints
  
  
• meet legal, regulatory, compliance, and auditing requirements
  
  
• protect the Service and prevent fraud
  
  

5) Our legal basis for processing

We process personal data on the following legal bases, as permitted by applicable law:

• Consent: where you give us permission to process your data (including any required permissions)
  
  
• Contract: where processing is necessary to provide the Service and perform our obligations to you
  
  
• Legal obligation: where we must process data to comply with applicable laws and regulatory requirements
  
  

6) Profiling and automated decision-making

We may assess loan applications using scoring or evaluation methods to determine eligibility and manage risk. These methods may involve automated processing.

If you need help understanding a decision or want to raise a concern, you may contact our support team using the details in Section 13.

7) Who we share your data with

We may share your personal data only where necessary to operate the Service, including with:

• KYC and identity verification providers (to verify identity and reduce fraud)
  
  
• credit bureaus or credit agencies (to support credit assessment and compliance where applicable)
  
  
• professional advisers (legal and compliance advisers where necessary)
  
  
• government authorities, regulators, or law enforcement (where required by law or valid legal request)
  
  

We do not sell your personal data.

8) How long we keep your data

We retain personal data for up to 5 years, or for a longer period where required for legal, regulatory, compliance, audit, dispute resolution, or fraud prevention purposes. When retention is no longer required, we will securely delete or anonymize your data where feasible.

9) How we protect your data

We use reasonable technical and organizational measures to protect your personal data, including:

• encryption in transit and at rest
  
  
• firewalls and intrusion detection systems
  
  
• role-based access controls
  
  
• staff training and access governance
  
  

No method of transmission or storage is completely secure, but we take appropriate steps to reduce risk.

10) Your privacy rights

Subject to applicable law, you may have the right to:

• request access to your personal data
  
  
• request correction of inaccurate or incomplete data
  
  
• request deletion of your data where applicable
  
  
• withdraw consent where processing is based on consent
  
  
• object to or restrict certain processing where applicable
  
  
• lodge a complaint with the Nigeria Data Protection Commission (NDPC)
  
  

You can exercise your rights by contacting us using the details in Section 13.

11) Children

EduAid is not intended for children. We do not knowingly provide loan services to anyone under 18.

12) Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. If changes are significant, we may notify you in the App or through other appropriate means.

 

13) Contact us

Company: AdninCap Ltd (EduAid)

Regulator: Federal Competition and Consumer Protection Commission

Licence Number: FCCPC/DSE/INV/ML/688

Regulator: Lagos State Ministry of Home Affair

Licence Number: 0002311

Support page: https://eduaidafrica.com/contact-us/

Support email: hello@eduaidafrica.com

Support phone (optional): +2349160008957

Office address (recommended): 5 Admiralty Way, Lekki, Lagos

Privacy / DPO email: hello@eduaidafrica.com